Safety & Pet Care Notice

PawCustody helps co-parents coordinate pet care through structured preset choices. It is not a veterinary service, an emergency service, or a personal safety service. Please read this notice carefully.

1. Not Veterinary Care

PawCustody is not a veterinarian, animal hospital, emergency clinic, animal behaviorist, or pet trainer. The app does not diagnose, treat, prevent, or advise on any pet health condition. Preset categories (such as symptoms or severity) are organizational labels only — they are not a medical assessment.

2. Emergencies

If your pet may be sick, injured, poisoned, in distress, or experiencing an emergency, contact a veterinarian or emergency animal clinic immediately. Do not rely on PawCustody, reminders, schedules, or log entries in an emergency. The in-app Animal Welfare Emergency preset is a coordination signal between co-parents only — it does not contact a veterinarian, emergency services, or any third party.

3. High Conflict Mode Limitations

High Conflict Mode pauses non-emergency coordination (such as adding availability, proposing schedules, approving locations, and non-emergency log entries). It does not:

• Block, restrict, or contact your co-parent outside the app
• Provide legal protection, restraining orders, or enforcement
• Replace professional safety, legal, or mental health support

If your situation involves threats, harassment, stalking, coercion, violence, or immediate danger, contact local emergency services, law enforcement, an attorney, or an appropriate support resource.

4. Care Information You Enter

Preset care information (such as feeding categories, allergy tags, or handover condition) is user-provided organization data. PawCustody does not verify that any care information is complete, accurate, current, or safe. Always confirm pet health, medication, and feeding details with a veterinarian.

5. Your Responsibilities

You are responsible for:

• Confirming your pet's health, safety, and medication needs with a veterinarian
• Confirming handoff times, locations, and arrangements before relying on them
• Keeping pet records up to date
• Acting promptly when your pet may need care
• Contacting a veterinarian, local emergency services, attorney, mediator, or other appropriate professional when needed

6. No Guarantees

PawCustody does not guarantee pet health, pet safety, caregiver compliance, schedule adherence, or emergency response. Reminders and schedules are organizational tools, not medical instructions.

7. Questions

For questions about this notice, contact privacy@neurobling.ai.